We want you to be satisfied with your purchase, therefore in the event that a product does not meet your expectations simply return the item to us in its original packaging within 15 days. We will gladly offer exchange or store credit after inspecting the returned item.
The returned item must be unused, undamaged and in its original packaging.
Returns postage cost is the responsibility of the buyer.
Before returning the product please contact us to obtain a Returns Authorisation. Any item returned without authorisation will not be accepted.
In case of faulty or incorrect item received please contact us as soon as the order is received (within 24 hours), quoting the order number, name, address and pictures of the item received. We will then be in touch with advice on how you should proceed with the return/ exchange.
NOTE: We are not responsible for wrong delivery addresses provided by the customer.
We are also not responsible for how the print is opened when received and any mishandling by the customer. Please take care while handling large prints, any crumple caused by customer due to mishandling is out of our control and responsibility and in such cases prints will not be replaced, exchanged or refunded.
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